We believe our success is down to the enviable relationship we have with our customers.
At Elite Mobile, we are fortunate to serve a wide variety of businesses in the UK and around the world. Large or small, we are confident that we have the products and service propositions to meet with your business requirements.
& Convenience Stores
Supermarkets & Cash &
Online Retailers & Catalogues
Relationship building is a key strength of Elite Mobile, they have an open book policy and build trust by working with suppliers and retailers alike. They add value to relationships by delivering high levels of service and by tailoring their solutions to meet the needs of individual partners. Elite Mobile is responsive to the requirements of their partners and align their objectives and goals to deliver, which is all part of their long term philosophy, being as one of the longer term players in the mobile industry having been established in 1994.
Elite Mobile consistently provide new and exciting product propositions to develop and enhance our accessories category. These products are always of excellent quality coupled with very competitive pricing and many of them are first to be marketed making them easily endorsable by The Carphone Warehouse. Above all, Elite Mobile is a reliable and professional organization consistently able to deliver to our exacting standards and very capable of providing innovation both in terms of product and services. As a key strategic partner to The Carphone Warehouse in a highly competitive sector we are confident that Elite Mobile will play a significant part in our business for many years to come.
We wanted to develop a relationship with a supplier such that we could be open with our customer profile and targeting and reflect that in the product and promotional offering. Elite Mobile, with their extensive knowledge of both the handset market and their relationships with the networks, helped us develop this offer. Elite Mobile has worked with us and the networks to provide a differentiated product offering over the last five years and we still see opportunities for growth over the coming years, with increased handset functionality, driven by smart phones.
Elite Mobile has supplied us with mobile phone handsets and accessories and have provided a consistently excellent service. They are always ahead of the game when it comes to the latest handsets from major manufacturers and we are always amongst the first to get new products to the market. The products are always new and exciting and Elite has a good knowledge of our market and knows just what to offer us. The sales staff is the most knowledgeable we have dealt with and assist us by writing the information cards that provide the basis of our TV shows. Elite's delivery record is second to none and they provide a 24 hour delivery whilst at the same time complying with our very strict delivery requirements. They have set a standard that we require to reach all other suppliers. They are an absolute pleasure to deal with, they are all times friendly, courteous and highly professional. It is the most reliable handset/accessory company we have ever dealt with.
Payzone commenced shipping SIM packs to its UK merchant base. Having had discussions with a number of potential supplies, Payzone selected Elite Mobile as its supplier having total reassurance of Elite's commitment to provide the infrastructure needed to support our estate of both Head Office accounts and Independent merchants. Elite and Payzone have worked closely together on the reporting suite and jointly we have developed an un-rivalled order processing, order tracking, re-ordering and activation reporting suite. Elite has allowed Payzone to extend the SIM offering far beyond our initial expectations and we have currently some 10,000+ outlets now selling the SIM offering from Payzone/Elite. In the time we have worked together, we have also developed a strong business relationship which has resulted in a wider partnership and additional products are planned out-with SIMS for imminent delivery to our merchant base. In less than a year they (Elite) have become an integral, valued part of Payzone's operation. Service levels are exceptionally high, backed by sophisticated processes and systems that have allowed us to fully outsource SIM Distribution function as well as handling many ad-hoc requests. Elite Mobile are also totally professional and friendly and have an excellent fit with the Payzone culture. They also work well with the SIM providers adding real value to our team.